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Billing Support Built Around Your Practice.

Medical billing and revenue cycle support for independent practices, ambulatory surgery centers and DME suppliers. Keep your existing EHR, see exactly who does what, and know what happens when you join or leave.

Request A Discovery Call See How We Work
  • Keep your existing EHR
  • BAA before any access
  • Month-to-month service
A practice manager and a billing specialist reviewing work together on a laptop
Practice ManagerApproves access
OneBill RCM Billing TeamWorks the claim
Claim journey Illustrative
Coding reviewed Claim checks complete Submitted to the payer Payment posted

Illustrative claim. No real patient or claim data.

BAA Signed Before Access
Nearly 40
EHR platforms our team has worked with
All 50 States
Support for practices across the US
10 Specialties
Plus surgery centers and DME suppliers
Mon–Fri
9 a.m.–5 p.m. Central Time
Works inside the systems you already use
athenaOne eClinicalWorks Epic SIS Complete OncoEMR WoundExpert and more

See How OneBill RCM Works.

A short, narrated tour of who we are, how we divide the work with your practice, our services, the claim journey and how we handle patient data.

2:05 · Narrated

See Exactly Who Does What.

Your practice always keeps scheduling, clinical documentation and patient care. Pick a service level to see how the rest of the work is divided.

Responsibility
Your Practice OneBill RCM Team
Patient Registration
Your practice
Eligibility & Benefits
Your practice
Prior Authorization
Your practice
Coding
Optional support from us
Claims & Rejections
OneBill RCM team
Denials & A/R Follow-Up
OneBill RCM team
Patient Statements
OneBill RCM team
Credentialing & Enrollment
Your practice, or order separately
Reporting & Analysis
Basic monthly reports

With Medical Billing, credentialing is ordered separately and coding support is optional. Your agreed scope sets out any optional work.

Choose The Support You Need.

Start with billing support or hand over the full revenue cycle. Add an audit, older A/R recovery, coding reviews or credentialing when you need them.

Not Sure Which Fits? Ask On Your Discovery Call
Medical Billing Claims, rejections, denials, A/R follow-up and patient statements within an agreed billing scope. Explore Medical Billing Full Revenue Cycle Management Everything in Medical Billing plus registration support, eligibility checks, prior authorization, coding, credentialing and revenue analysis. Explore Full RCM Credentialing & Enrollment Payer applications, follow-up and status updates. Included in Full RCM; ordered separately with Medical Billing. Explore Credentialing
Billing AuditA written review of coding, claims, denials and process gaps.
Old A/R RecoveryA review of inherited insurance balances before recovery work.
Medical CodingCoding support and coding reviews.

Every Claim, Followed Through.

Seven stops from the visit to the payment. We follow each claim through the payer's final determination, and share significant updates with your practice.

  1. 1Visit & DocumentationYour clinicians document care
  2. 2CodingCoding support and reviews
  3. 3Claim ChecksChecked before it goes out
  4. 4SubmissionSent to the payer
  5. 5Payer DecisionThe payer decides coverage
  6. 6Denial & AppealCorrect, resubmit or appeal
  7. 7Payment PostingPosted and reconciled

Swipe the track to follow the claim →

We Find The Cause And Follow It To A Decision.

We track recurring denial causes and record calls and status changes. Payment outcomes depend on the claim and the payer's decision.

STEP 1Check The ReasonAgainst the documentation, coding and payer requirements.
STEP 2Correct Or Gather RecordsThen resubmit or appeal when appropriate.
STEP 3Follow The DeterminationStatus changes recorded and updates shared with you.
A practice owner taking notes during a video call
It Starts With A ConversationYour practice, systems and needs

Four Steps Before Billing Begins.

01Discovery CallWe discuss your practice, current systems and service needs, and explain the audit terms before the audit begins.
02BAA & Approved AccessA Business Associate Agreement and access your practice approves are in place before we touch patient data, including during the audit.
03Audit & FindingsTypically three business days once records and access are ready. You get a written report, an action plan and a findings call.
04OnboardingNormally a further three to five business days after the audit. Then billing work begins in your existing systems.
What the audit covers
CPT & ICD-10 coding Modifiers Charges & submission Denials Payment posting Eligibility & authorizations A/R aging, 30–120 days Net collection rate
Any estimated financial impact is an estimate, not a promised result.

Built For Independent Healthcare.

Independent practices across ten clinical specialties, plus ambulatory surgery centers and durable medical equipment suppliers.

Explore Who We Serve
A physician talking with an older patient in a consultation room Independent Practices From oncology to psychiatry, in the EHR you already run. Explore Practices A nurse walking through a surgery center recovery area Ambulatory Surgery Centers Billing support for outpatient surgical facilities. Explore Surgery Centers A staff member checking equipment stock on a tablet DME Suppliers Billing support for durable medical equipment suppliers. Explore DME Suppliers

Specialty Billing, In Your Existing EHR.

Our team supports independent practices across ten clinical specialties, working inside the systems you already run.

Plus surgery centers and DME suppliers
Oncology Dermatology Orthopedics Thoracic Surgery Internal Medicine Wound Care Pain Management OB/GYN Cardiology Psychiatry

All 50 States.

Wherever your practice is in the US, our team works remotely inside the systems you already use, with access your practice approves.

  • West
  • Midwest
  • South
  • Northeast
  • Alaska & Hawaii

Clear Reports. Real People.

A dedicated contact, a clear escalation path and a monthly Excel report. We are a Texas-based team of 45 dedicated staff.

Monthly Report Excel
Billed & recovered
Appeals
Denials
Net collection rate
Medical Billing: basic reports · Full RCM: revenue analysis Illustrative layout. No sample figures shown.
Your Named Account ManagerEmailDirect phone
When an issue needs escalation
1Urgent issuesBilling Operations Manager
2Unresolved critical issuesDirector Of Client Services
Monday–Friday, 9 a.m.–5 p.m.Central Time · Closed on weekends

Your Data, Your Approval.

HIPAA-aligned safeguards built on three commitments, in place before our team sees any patient data.

Business Associate Agreement Signed before we access any patient data, including during the audit.
Role-Based Access Each team member's access is based on their role.
Access Your Practice Approves Your practice approves the access our team uses in your existing systems.

Before You Decide.

Straight answers about fees, the audit, denials and what happens if you leave.

A front desk team member checking in a patient
How Do Fees Work?

Fees are a percentage of the insurance payments our team collects that have reached your account. Patient payments are excluded. There is no setup fee, minimum monthly fee or hidden fee. We walk through rates and audit terms on your discovery call.

Will Switching Require A New EHR?

No. You keep your existing EHR and practice management system. We review the workflow and access requirements with your team before work begins.

What Does The Audit Cover?

CPT and ICD-10 coding, modifier use, undercoding and overcoding, charges, claim submission, denials and payment posting, plus net collection rate, registration, eligibility, authorizations and A/R follow-up across 30-, 60-, 90- and 120-day aging buckets. You receive a written report and action plan, followed by a findings call.

What Happens When A Claim Is Denied?

We check the denial reason against the documentation, coding and payer requirements, identify the cause, then correct the claim or gather supporting records and resubmit or appeal when appropriate. We follow the claim through the payer's final determination. Payment outcomes depend on the claim and the payer's decision.

What Happens If We Cancel?

Service is month to month with 30 days' notice. We continue normal billing work through the agreed final service day, then hand over open claim statuses, insurance and patient A/R, denial and appeal records, follow-up notes, payment and adjustment records, billing history and a full practice management data export. Claims we submitted or corrected that were approved by the end date stay fee-eligible if the insurance payment arrives later; Pricing explains the details.

Request A Discovery Call.

Tell us about your practice and the billing support you need. We will walk through scope, fees and next steps, with no commitment.

  • A named account manager by email and direct phone
  • Monday–Friday, 9 a.m.–5 p.m. Central Time
  • Keep your existing EHR

Please do not include patient names, dates of birth, medical records, insurance details or other patient information.

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